Contact US

Have Questions? We're Here to Help!

Contact our friendly team if you have any comments, questions, or inquiries. We're always happy to assist you!

Here are a few ways to reach us:

Email:
- support@chopstickcrafted.com.com (preferred for general inquiries)
- azath.brand@gmail.com (alternative email)
Phone:
- +84 906252263
- +84 355888263 (alternate number)
Address:
- 99/64 Dinh Cong Ha street, Hoang Mai District, Ha Noi city 100000 (Please note: This is for reference only; contacting us via the above methods is recommended.)

Our office hours are:

Monday - Saturday: 8 AM - 9 PM EST

We strive to respond to all emails within one to two business days. If you don't see a response from us, please check your spam folder.

Protection for buyers

With the guarantee of protection, you can place an order on Chopstick Crafted with peace of mind. See details Chopstick Crafted purchase protection for buyers

Shipping & Delivery

Order processing time: from 1 to 3 days
Delivery 10 - 15 days to the US
Delivery 15 - 25 to the rest of the world. See details here!

Return & Exchanges

You have the option to cancel your order within two hours of placing it.
If you receive a product that is not as described or damaged, we will refund or send a replacement package as compensation. See more here!

These were a gift for my partner and he loved them! It arrived on time and I was very pleased with the quality of the chopsticks and box they came in.

You get good quality for what you pay for. The engraving is a little light but you can't really expect it to be to deep. Found a way to out the engraving more and it's not permeant or toxic. Put some cooking flour on it and brush away. The white really makes it pop on the rosewood. Can't blame the seller for the shipping.

Absolutely beautiful craftsmanship! These chopsticks and the box are well made!

The chopsticks are quite thick at the ends so unsure how these would be with food. Engraving is quite faint so you can’t really see it. The sticks and box are of good quality and the delivery was very quick

Lovely. Can’t wait to gift them to the newlyweds.

It was well worth waiting. The chopsticks are beautifully crafted. It is a piece of art. Thank you so much. Customer service is great, highly recommended. Keep in mind where they ship from and that it is not the seller’s fault that customs can take a bit longer to clear.

The pictures can’t show you how beautiful this es chopsticks are. The seller is responsive and very helpful. I’m about to order my second pair

I had to reach out to make sure I’d get the item before the receiver left town the seller was super quick to respond to my message. Received it on time so happy thank you so much Haven’t opened yet but I’m sure she will love them!!

Contact US

Drop us a line

Have Questions? We're Here to Help!

Protection for buyers

Shipping & Delivery

Return & Exchanges

LINKS

Let customers speak for us

Contact US

Drop us a line

Have Questions? We're Here to Help!

Protection for buyers

Shipping & Delivery

Return & Exchanges

LINKS

Newsletter

Let customers speak for us